Terms and Conditions

Using Your Gift Card

Your Gift Card is valid only at locations for the brand specific card you have. Please visit www.togrp.com for a listing of current locations for each restaurant brand. This Gift Card cannot be used as a credit card, but must first be authorized for a value amount online or in person prior to use. The maximum credit value you can store on your Gift Card at any time is $1,000.

Loss, Theft, Damage

We are not responsible for lost, stolen, or damaged Gift Cards.  You should treat your Gift Card like cash. 

Refund, Cancellation & Termination

You may terminate your Gift Card by using the full amount and returning the card to us, or discarding it.  The purchase price paid for the Gift Card is non-refundable.  Termination of the Gift Card will not affect prior transactions or obligations existing at the time of termination, and will not entitle you to any refund. Gift Cards are non-refundable.

Data Protection & Privacy

We are committed to maintaining the security of your personal information in accordance with the requirements of the Data Protection Act and will take all reasonable steps to ensure that your personal data is kept secure against unauthorized access, loss, disclosure or destruction. The ONE Group Privacy Policy will apply whenever you provide us with personal information, and is incorporated by reference into these Terms and Conditions. Except as required by law, or in accordance with these Terms and Conditions and The ONE Group Privacy Policy, your personal information will not be passed to any other persons without your permission.